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Red Gold

Case Study

Bell Techlogix Automation
First Strategy.

Bell Techlogix provides an automation first strategy leveraging Advanced Analytics and Service Excellence best practices to create meaningful value for our clients’ businesses with focus on empowering the end user. Bell Techlogix provides exceptional quality, marketing leading innovation and the flexibility needed to address specific organizational requirements.

Automated Service Desk

Our industry leading Automated Service Desk is a proven response approach to today’s rapidly changing market conditions, enabling our clients to address a more sophisticated and demanding IT user. Bell Techlogix quickly learns your business operation and then leverages hands-on experience and advanced tools to build a model custom to your needs.
Our core team of subject matter experts currently carries over 500 industry certifications, and they utilize all the leading tracking and reporting tools needed to deliver best-in-class service desk support – including a select set of complimentary services, such as On-site Repair, Mobile Device Management, Remote Monitoring and other services to truly optimize the management of the desktop.
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Global Field Services

Bell Techlogix has a rich history of providing service desk and mobility support both on-site - for those types of tickets that can't be resolved remotely - as well as support for a mobile sales force.
Whether it's through the advanced exchange or through a dispatch service, we're able to provide on-site support to any remote location.
Deskside support allows Bell Techlogix on-site advocates to become part of a client’s entire IT organization and company culture, the glue that’s critical to our comprehensive managed service offering.
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Project Details

For four generations, the Red Gold family has been working with local farm families to grow the highest-quality best tasting tomatoes in the world. Starting as a father and daughter simply trying to help their country – it’s now become a full time operation with over 50 partnerships with Midwestern growers. The Red Gold family story begins in March of 1942 when the government asked citizens to step up and help the war effort by supplying food for our troops. When Grover C. Hutcherson heard this message, he and his daughter Fran purchased and rebuilt an old abandoned cannery building in central Indiana. The cannery had been destroyed on three separate occasions by fires and a tornado but they managed to rally the community and persevere.

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